Support Rates

PHONE/DIAL-IN SUPPORT Billed in 30 minute intervals (30 minute minimum)
Monday-Friday 9AM-5PM	$40 per 30 min block
Monday-Friday 5PM-9AM	$75 per 30 min block
Saturday, Sunday and Holidays	$75 per 30 min block
ON-SITE SUPPORT - 1 hour minimum charge For all ON-SITE services, training, programming, installation or repairs of equipment, our rates will be as follows:
Monday-Friday	$120 per hour + travel
Mon-Fri SAME DAY REQUEST	$180 per hour + travel
Saturday	$180 per hour + travel
Sunday	$240 per hour + travel
Prearranged 4 hours	$400 1/2 Day + travel
Prearranged 8 hours	$800 Full Day + travel
TRAVEL CHARGES Based on distance from Portsmouth NH
Within 25 miles N/C	(Min. 1 hour of service)
25 - 75 miles 1-Way	$75 (+1 hour of service)
75 - 125 miles 1-Way	$125 (+1 hour of service)
125 - 200 miles 1-Way	$175 (+1 hour of service)
Overnight in New England	$150 per night, plus travel fee, 1 hr. min.
Over 400 miles round-trip	All expenses including air, hotel, auto, and meals.