HDSNE   235 West Rd #10, Portsmouth NH 03801 
603-431-3227       Request Info

NEW Features

 

 

 

 

 

 

Burning CD Image

Look what's New
in Digital Dining!!

Table Management Gift Cards
Version 7.3 New Features Hand Helds
 

Hand Held POS

Good Things DO Come in Small Packages!

  • All of the functionality of Digital Dining desktop terminals in the palm of your hand
  • One single database for stationary terminals and handhelds - no additional software... no third party software... no additional training for servers
  • Instant access to complete menu with check in view and remote printing
  • One touch reorder and full frequent diner
  • "Item Out" feedback, with alternate selling suggestions and menu item photos
  • House account or member verification with customer photo displayed
  • Enhance customer service tableside and allow servers to handle more guests efficiently, reducing labor costs
  • Increase speed of service and table turns for greater profits
 

Table Management
View Online Brochure HERE

Digital Dining Sample
Table Service & Host Screens

 
  • Live Video Cam - a real-time, snapshot of entire restaurant, station or table
  • Graphical overview of tables with colorful icons to define status... available, occupied or requires bussing
  • Hosts can filter by customer preferences smoking or non; booth or window, and any defined criteria
  • Join tables and checks with visual feedback
  • Special "Busser" alarms for tables that need to be cleaned
  • Timers and alarms instantly alert staff to service tables for specific conditions - "no beverage order" or "check printed but not closed"
  • Two tiered alarm priority - slow and fast flash for urgent attention
  • Detailed reporting on alarms for server evaluation

Gift Card / Certificates

Digital Dining Sample
Gift Certificate Screen

 
 
  • Choice of paper or magnetic cards with NO processing fees
  • Easy to redeem, check balances, or recharge at the POS
  • Expiration dates eliminate liability on old cards
  • Control charitable donations and promotions by issuing gift cards
  • Define up to 999 different gift card types
  • Define up to 99 reports to track gift card sales, promotions, redemption and liability
  • Each gift card has its own unique ID number, selling and redeeming is secure
  • Gift card can be valid for specific dates and date ranges or never expire
  • Built in security levels as to who can sell or redeem
  • Promotional features can "read a guest check" and apply bonus values tied to specific value or menu items

 

New Features in Version 7.3

New in 7.3


Internet Credit Card Processing
Datacap modem not required
High-speed internet access recommended (not required)
3-5 second typical response time

Open Tabs in the Bar with Credit Card Swipe
Swipe a credit card at any time in the Quick Service Register to open a tab.
Credit card is automatically pre-authorized for a fixed amount or can prompt for an amount. When prompting for an amount the default is the amount of the tab.
The name from the credit card is displayed on the button for the individual tab.
Alphabetizing tabs is recommended.
There is a credit card setup setting for “cashier has card” that will process the final verification as a “swipe” for the lower processing fee.

Delivery Enhancements
Label printing for pizza boxes or any container. This token can also fire individual chits for all menu items.
Mapping. Interfaces with MapPoint to print delivery route directions for drivers plotting the most efficient route. For demos the map will display.
Pay Driver Run is now on the Top Panel of the Delivery Assignment Register. The pay function also now includes INCLUDE ALL and EXCLUDE ALL buttons for fast payment.

General Reports
 Configured in Excel using Digital Dining data that is output directly to Excel.
Can be used to build any custom reports utilizing different types of data such as sales and receipts data for the same report.
Duplicate customers’ Daily Sales Reports (DSR)
Provide an import to almost any accounting software (Quikbooks included in demo data)

End-of-Day Reports Now Report Generator Type Reports
Eliminates balancing issues between end-of-day reports and report generator reports
All current end-of-day reports are pre-written as report generator reports (read-only)

Stand-Alone POS
Terminals may be removed from the network and operated as a stand-alone terminal.
When terminals are reconnected to the network totals are updated and resynchronized.

Contact Sensitive Help
Microsoft Agent incorporated for help. (Digital Dining Wizard)
Right mouse click on any field and the correct user manual section is displayed

Timed Pricing
Now your customers can track items based on a fixed hourly rate.
This can be used to calculate rental fees on things such as pool tables, bowling, or boat rentals and provide a single source solution.
There is a new “Timed Price” mode, a new “Pool Table” definition, new pool table icons, new “Timed Pricing Stop” and “Timed Pricing Restart” check options, new “Day Timed Pricing Records” and new “Timed Pricing Schedule”.

Auto Zoning and Streets for Delivery
Now new delivery customers are automatically assigned to the correct delivery zone. By inputting the streets with block ranges (example 3700 to 4999 Oak Street might be assigned to Zone 1 while 5000 to 5799 Oak Street might be assigned to Zone 2) Digital Dining recognizes the address and zone for new customers.
Customers outside the delivery zone are flagged.
There is also an “Auto-Street” enhancement. When entering the address for a new customer simply enter the number and one or two letters of the street name. A button for all streets beginning with the letter(s) will appear in the Selection Panel. By selecting the correct button the process is shortened and the same street doesn’t end up in the database several different ways.

New Token for Summary Modifers
Summarize modifiers on prep tickets along with the main item summary with this new token. @{ORDER_CONSOLIDATE_MAIN}.

MultiStore Gift Card
Buy at one location and redeem at another with this new module in Digital Dining
The database of all gift cards is maintained at headquarters and is replicated to all stores on a periodic basis (usually 10 or 20 minutes)

General Reports and Inventory
General Reports includes new Data Sources for Inventory Types, Inventory Purchases, and Inventory Types and Charges. Now when invoices are entered in Digital Dining a payable can be created in the restaurant’s accounting software when General Reports are used as the interface.

Inventory
The handheld terminal can now be used to take inventory.
Stock-on-hand worksheets now print with real-time inventory calculations. This now makes it possible to check bar inventory by bartender shift and for quick-service restaurants to take inventory multiple times per day.
Charges or miscellaneous items can now be added to incoming invoices. For example an invoice might contain a few key items that are individually tracked in inventory as well as other items not tracked individually. The amount for those miscellaneous items can be allocated to the correct inventory type such as produce, baked items, etc.
The procedure for Batch Recipes has changed. It now has it’s own window. Batches can be used to calculate both purchased and produced items. One example is for chicken for quick-service restaurants. One chicken (head) is purchased which produces two legs, two thighs, two wings, and two breasts or eight pieces.
Cost has been added to the Inventory Recipes Report and the Menu Item Recipes Report

Screen Resolution
Screen resolutions of 1024x768 and higher are supported. All POS terminals do not have to have the same resolution

New Discount Flexibility
“Once per Qualified Menu Item” has been added to the Selection List in the Discount Definition Maintenance window. If 2 or more qualified items are in the order the discount can apply to each.
Menu items can now be included or excluded from discounts by specific POS windows. For example a discount might apply only to Seafood Entrees (POS Window) rather than to all Entrees (Sales Type)
A Qualification Window is now included in the Menu Item tab of the Discount Definition Maintenance window. Qualification can require ordering at least one item from the list or require ordering all. For example a customer might only receive a discount by ordering both Prime Rib with a specific bottle of wine.

Credit Card Security and Layouts
Digital Dining only displays the last four digits of credit card numbers in all back office reports and layouts. With the increased emphasis on credit card security this is an important feature.
There are now layouts for Approved and Declined Credit Cards.

Wait List in Table Management Module
Based on the customer’s requested preferences Digital Dining will calculate the estimated wait using an algorithm based on current activity in the restaurant. Modifying the preferences will re-calculate the estimated wait.
A host alarm will activate when a customer has not been seated within the original estimated time.
When a table becomes available Digital Dining will suggest which customer from the wait list be seated. The suggestion can be overridden.
There is now a fourth color to indicate table status on the graphical table layout. Open tables not available are white.
The information displayed below the table icons can be rotated to show customer name, server name, estimated completion time, etc.
The Free Table button on the Host terminal has been changed to Change Table. It brings up the Edit Floor Plan screen for the current room. It has command buttons for the following.
Free Table – no change
Join Table – no change
Move Table – allows the location of the table to be moved on the screen.
Block Table – removes the table from seating suggestions and wait list calculations. It can still be used for seating.
Reseat Customer – allows the host to move customers seated at one table to another table quickly and easily.

Graphical Table Access
There is a new register option Select Register Floor Plan. This makes it easy to switch from one room or area to another quickly and easily.

TCP/IP Printers are Supported
This means printers can now run directly from the hub or be wireless (8020-11). Wireless printers can be stationary or belt for use with the handheld terminals.

UPC
There is a check option to allow manual entry of UPC numbers.

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HDSNE

235 West Road #10
Portsmouth NH 03801
Phone: 603-431-3227
Fax:  603-431-3262


 

 

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